Contact Us

If you would like to speak to a 'human' then please contact us on 020 8638 0562 and we will be happy to help!
If you prefer to email us then contact our 24 hour support team at and we will get back to you within 30 minutes!! Guaranteed!
We offer LIVE support via this website! Take a look at the bottom right hand corner of this page and speak to one of our online support staff today.


What Are Your Delivery Charges?

We provide FREE SHIPPING on all our products!

What Payment Methods Do You Accept?

All our payments are handled by Stripe secure payments who accept all major credit and debit cards.

How Long Does Delivery Take?

Delivery times vary depending on which items have been ordered. Most orders will arrive within 3 working days after ordering. However, many of our items are handmade to order or shipped directly from our suppliers so can take longer to arrive than stock items. For these items please allow up to 2 weeks for them to arrive. We do state in the product description of these items how long delivery is likely to take.

How Secure Is Shopping At Antler Chandeliers UK?

Shopping with us is extremely secure. Our servers are protected with SiteLock and all data is encrypted. All payments are securely handled by Stripe

What Happens After Ordering?

You will receive an email confirming your order. If for any reason there may be a delay in processing your order or if one of our designers needs a little extra time to make your order, we will contact you via email to inform you of this!

How Can I Contact You?



Contact Number – 020 8638 0562 (24 Hours)

Address – 6 Highcliffe, Albermarle Road, Beckenham Kent


Please, please, please check your spam folder. Particularly if you are using a Hotmail account. We will never ignore you, I promise!